Kiranas Vs Dark Stores In India’s Retail Market Post-Covid
It's
tough for a tech-driven dark store segment to compete with the scale of
the network and familiarity of local kirana stores across the country.
Where dark stores are purely technology-driven, kirana stores are more
capable of doing personalised curation. "In terms of delivery cost also,
dark stores need high ticket size orders while Kirana can operate at a
lower end as well.
In crux, where the kirana store is not able to deliver, a dark store
might not be able to deliver as well," added Maxwholesale’s Agrawal.
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